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HiddenHero

Terms of sale

Seller

[OWNER: full name or business name, address, ID number once it exists]. Contact: see the Contact page.

Order

You order through the form on the website, without registering. After sending, you get an order number. The order becomes binding only when we confirm it by phone or email; an unconfirmed order expires after 72 hours.

Prices

Prices are in convertible marks (KM). A sale price is valid while it is shown on the website. Postage is not included in the product price and costs 11 KM for delivery by post anywhere in Bosnia and Herzegovina. Pickup in Sarajevo is free.

[OWNER: whether prices include VAT or the seller is not VAT registered]

Payment

Payment is cash on delivery (to the postal courier) or cash at pickup. There is no online payment.

Mystery box

The content of a box is a surprise. We guarantee what the box says (sport and guarantee, e.g. a retro jersey or a jersey with a player name), the size you chose and that you will not get a jersey of a club you excluded.

Discount codes

The code from the email list gives 10% off and is valid only for mystery boxes, once. The discount does not apply to postage.

Returns and exchanges

See the Returns and exchanges page.

Disputes

[OWNER: e.g. the court in Sarajevo has jurisdiction; consumers can also contact consumer protection associations]